How do I apply WallCandy®?
Application is a simple three-step process of peel, place then smooth with your hand. Your WallCandy can be rearranged and easily removed numerous times. Freshly painted or cleaned walls should be completely dry before applying the product. Completely dry may be longer than you think. In some room environments that could mean a few weeks for every layer to be cured.
How long will my WallCandy® stay up on my wall?
WallCandy is as easy to remove as it is to install, but left alone it will stay on your wall for 3-5 glorious and artful years (maybe even more!)
Are WallCandy Arts products non-toxic?
WallCandy Arts only manufactures non toxic wall decals. All of our wall decals are made of non-toxic PVC Vinyl with a low tack adhesive that allows for the reuse of the decals. While WallCandy is a PVC, it is non-phthalate, contains no VOC's or lead and complies with the following:
- OEHHA requirements for Arts & Crafts applications
- CONEG & TPCH legislation for heavy metal content
- HR4040 legislation
Will WallCandy® stick to any wall in my house?
WallCandy adheres to most clean, smooth surface without pretreatment. With wallpaper, textured and finished wood surfaces, test a small area first for effect...then go hog wild.
What do I do if an individual piece of art is too big for the area where I'd like to install it?
WallCandy decals can be cut with a pair of scissors or overlapped over other decals to suit your decorating needs.
Will my WallCandy® work in the bathroom?
Yes, the bathroom is a great location for WallCandy. However, we suggest that you don't put it inside the shower.
How do I change my design?
To rearrange your scene, carefully peel off each element and reposition it where you like, smooth out with your hand.
Can I clean my WallCandy®?
For cleaning, wipe panels with a damp cloth. Please do not spray any cleaning chemicals onto your WallCandy.
Is WallCandy® removable and reusable?
Yes. WallCandy can be completely removed and reused without damaging your walls.
How do I save my WallCandy® once I've removed it from my wall?
Keep the adhesive side free of debris when rearranging, as well as returning used WallCandy decals to the original packaging.
Do you ship outside the domestic USA?
Yes. The customer is responsible for any import fees and taxes that may be charged to them by their country.
What is your Return Policy?
We stand behind our product 100%. If you receive an item that's been damaged please let us know immediately and we will replace it at no cost. If you would like to return your WallCandy® for any reason, please contact us at firstname.lastname@example.org within 14 days and we will refund your payment for the cost of the product minus the shipping as long as the product comes back unused and in sellable condition. STILL NEED HELP? Please email us at email@example.com